Service agreement

We will usually sign a service agreement with a client that specifies the extent of the web site maintenance that we are expected to perform. This agreement will also stipulate if we do maintenance on a retainer basis where we invoice a fixed amount every month and keep detailed records of all the updates that we are requested to do. Alternatively the service agreement specifies a detailed cost breakdown for updates to be done, usually as a rate per hour, and we then either quote before we undertake any updating or keep detailed records of the time spent to do the updates and invoice according to the hours spent.

images/powered_by/logo_mysql2.png images/powered_by/logo_php2.png images/powered_by/logo_joomla2.png images/powered_by/logo_linux2.png images/powered_by/logo_redhat2.png images/powered_by/logo_debian2.png images/powered_by/logo_hetzner2.png images/powered_by/logo_apache2.png